Yep, you read the title correctly. Comcast, the seemingly masochist ISP that gets repeatedly beat up in the press, is again taking a flogging, this time for billing a customer with a $0.00 balance and demanding remittance.
“To avoid an interruption of your service, please pay $0.00,” the confused customer’s bill reads. “As your account is currently delinquent, your Digital Voice, High Speed Internet and Cable services may be subject to interruption. While interrupted, you will retain the ability to place calls to 911 using your Digital Voice service.”
According to some readers who caught wind of this quirky bill, this isn’t a one-time SNAFU on Comcast’s part, as others have reported receiving similar bills. And Comcast isn’t alone, either. One reader said he received a notice from Charter Communications to pay a $0.00 balance, and when he failed to return a blank envelope or a check written out for absolutely nothing, the ISP allegedly shut off his service and wanted him to pay a $25 fee for the whole ordeal.
Image Credit: Gizmodo
Has something like this happened to any of you? Tell us your quirky biling stories in the comments section blow.
via:
Comcast Cracks Down on Customers with a ZERO Balance
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